How can we help?
Get the support you need to make the most of AskBudi. We're here to help you succeed with AI-powered documentation.
Support Response Times
Free Plan
24-48 hours
Pro Plan
12-24 hours
Enterprise Plan
2-4 hours
Response times are based on business days. Enterprise customers get priority support.
Frequently Asked Questions
How do I get started with AskBudi?
Sign up for a free account, get your API key, and start making requests to our documentation API. Check out our quickstart guide for detailed instructions.
What is the MCP Server and how do I use it?
Our MCP (Model Context Protocol) Server allows AI tools like Claude Code, Cursor, and Windsurf to access our documentation directly. Install it following our MCP integration guide.
How are API requests counted?
Each search for library documentation counts as one API request. The size of the response doesn't affect the count. You can monitor your usage in the dashboard.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time from your dashboard. Changes take effect immediately and billing is prorated.
What libraries and frameworks are supported?
We support thousands of libraries from npm, PyPI, GitHub, and other major package registries. New libraries are added regularly based on popularity and user requests.
Is there a rate limit on API requests?
Yes, we implement reasonable rate limits to ensure service quality. Free accounts have lower limits than paid plans. Contact us if you need higher limits.
How often is the documentation updated?
We continuously monitor libraries for updates and refresh documentation regularly. Popular libraries are updated within hours of new releases.
Do you offer enterprise support?
Yes, our Enterprise plan includes dedicated support, custom SLA, priority response times, and direct access to our engineering team.
Still need help?
Our support team is ready to assist you with any questions about AskBudi, from integration help to billing questions.